Orders

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When can I place an order?
Marie Gillesen May 25, 2018

Orders can be made online and by e-mail 24 hours a day, 7 days a week. If you wish to place an order by telephone this can be done Monday to Friday from 8:00 to 17:00. ...

Why do I have to register and log in before I can order?
Wendy van Veldhuisen Jun 4, 2018

Grovet can only deliver products to registered veterinarians or veterinary wholesalers. New clients are therefore required to create an account which will be verified by Grovet....

When will my order be delivered?
Wendy van Veldhuisen Jun 4, 2018

This depends of your delivery address and if we send your package with economy or express delivery. Europe with normal shipment, approximately 2-3 daysGreece, Bulgaria and Norway 5-6 days....

Where is my order?
Wendy van Veldhuisen Jun 4, 2018

The evening following your order placement you will receive an email containing a tracking link, allowing you to follow your order. If you haven't received an tracking link, please send us an email to info@grovet.com...

What is the minimum order amount?
Wendy van Veldhuisen Jun 4, 2018

Grovet does not maintain a minimum order amount....

Can I pick up my order in person?
Wendy van Veldhuisen Jun 4, 2018

Picking up your order at our warehouse in Utrecht is certainly possible. Please let us know in advance what time you would like to pick up your order. ...

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