1. I ordered the wrong item, can I return it?
   This depends on the item in question. Unfortunately refrigerated items cannot be returned. Should you wish to return an item, please send us an email with the following information: Order number Item in question Batch number Expiration date   We will answer your email as quickly as ...
2. Can I return a damaged item or package?
   In case of damage we kindly ask you to contact us at info@grovet.com or +44 142 248 1900.We will often ask you to send us a picture of the damage in question. We will review your request as quickly as possible. 
3. I ordered a chilled item which was warm upon arrival. Can I return it?
   All chilled items are sent in insulated packaging with an appropriate coolant. Should you receive a refrigerated item which was not shipped correctly please call us as soon as possible at +44 142 248 1900
4. Shipping costs
   Shipping costs    From now on, the new GDP regulations are in effect. At Grovet, quality is a high priority, we are constantly optimizing this procedure to fully comply with these regulations. This will further improve the quality of the delivery of your orders. Our new shipping and ...