Productos
- When can I place an order? Orders can be made online and by e-mail 24 hours a day, 7 days a week. If you wish to place an order by telephone you can reach our Sales Support Monday to Friday on +44 142 248 19 00, from 8:00 to 17:00.
- Are the prices shown on the website excluding VAT? Yes, prices shown on the website are excluding VAT.
- Why can’t I see any prices on the website? Prices are only visible after you have logged in.
- Is it possible to request samples of products available in the web shop? This is certainly possible upon request. Feel free to ask for a sample by sending an email to info@grovet.com.
- Is it possible to order items not shown in your web shop? This is most probably a possibility. Send an email to info@grovet.com to enquire about the possibilities.
- How can I make an appointment for a Pro Stride demonstration? If you would like to request a Pro Stride demonstration please contact us at info@grovet.com or +44 142 248 1900
- How can I find the price of a particular product? Prices are only shown when you are logged in. If the product you are looking for is not in the web shop you can ask us by sending an email to info@grovet.com.
- I ordered a chilled item which was warm upon arrival. Can I return it? All chilled items are sent in insulated packaging with an appropriate coolant. Should you receive a refrigerated item which was not shipped correctly please call us as soon as possible at +44 142 248 1900
- Article out of stock We strive to deliver as many of our products as possible from stock. However, some products are only ordered to order and then the delivery time may be a little longer than you are used to from us. When an item is not in stock it is automatically placed in backorder. Once the item is back in ...
- I can't find a product A website for every country! On April 14 2022, a fantastic optimization took place on our website. A great step towards even better service, user experience and convenience. From now on, the countries Netherlands (NL), France (FR), Belgium (BE), United Kingdom (UK), Spain (ES) and Germany (DE) ...